Privacy Policy - International Car

Privacy Policy


International Car is concerned about your privacy. As such, we only collect and use personal data as necessary to provide our services.

Your personal information includes information such as:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Email address
  • Other data collected that can identify you directly or indirectly.

Our Privacy Policy aims to describe how and what data collected, and the form and reasons why we use your personal data. It also describes the options available to access, update or otherwise assume control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you can contact us at the email address

What information do we collect?

We collect information so that we can provide the best possible experience when using our Services. Many of them are obtained directly from the moment when:

(1) acquires any of our Services or registers on our website (eg payment information, including name, address, credit card number, official ID);

(2) requests assistance from our customer support team (eg phone number);

(3) fill out contact forms or request the sending of newsletters or other information (eg email); or

(4) participate in competitions and inquiries, apply for a job or take part in other activities promoted by International Car in which information from you may be requested.

We also collect additional information when providing our Services in order to guarantee the necessary and ideal performance. These collection methods may not be so obvious to the User, so below are explained in more detail what they may be (since they vary from time to time) and how they work:

Account information is collected in connection with your use of our Services, such as account numbers, rentals, information requests and customer support requests, and notes or details that explain what you requested and how we respond.

Cookies and similar technologies on our website allow us to monitor your browsing behavior, clicked links, chosen vehicles, your device type, and also collect various data, including statistics on how you use and interact with our Services. This allows us to provide more relevant product offerings, a better experience on our site, and collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can customize our Services. For additional information, and to learn how to manage the technologies we use, visit our Cookies Policy.

Data on the use of the Services are collected automatically when using and interacting with our Services, including metadata, log files, device IDs / cookies and location information. This information includes specific data about your interactions with features, content and links (including third-party social networking add-ons) in the Services, Internet Protocol (IP) address, browser type and settings, date and time the Services have been used, configuration information and browser add-ons, language preferences and cookie data, information about devices accessing the Services, including the type of device, operating system used, device settings, application ID’s, identifiers of unique devices, error data, and some of this collected data may be able to and be used to calculate your approximate location.

We may receive Additional Data from the User from other sources, namely from public databases or from third parties to whom we have purchased data, and to combine this data with information that we already have about you. This helps us to update, expand and analyze our records, identify new customers and provide products and services that may be of interest to you. If you provide us with personal information from third parties or if third parties provide us with information about you, we will use that information solely for the purpose for which it was provided to us.


How we use the information.


We strongly believe in minimizing the data collected and limiting its use and purpose: (1) to which we have obtained authorization, (2) as necessary to provide the Services acquired or with which it interacts, or (3) as required or permitted by us for legal compliance or other legal purposes. These uses include:


Provide, improve, update and develop the Services we provide you. We collect various information related to your purchase, use and / or interaction with our Services. We use this information to:

  • Improve and optimize the operation and performance of our Services (including our Internet sites)
  • Diagnose problems and identify any security risks, errors or improvements required for the Services
  • Detect and prevent fraud and abuse of our Services and systems
  • Collection of aggregate statistics on the use of the Services
  • Understand and analyze how you use our Services and which ones are most relevant to you.

Many of the collected data are statistical or aggregate data on how individuals use our Services, and are not linked to any personal data, but in the context in which they are considered personal data, or are linked or can be linked to personal data, them accordingly.


Shares with third parties. We may share your personal data with affiliates in our business family, with third parties with whom we develop partnerships to enable you to integrate your services into our own Services, and with reliable third party service providers to perform services on your behalf, such as:

  • Processing credit card payments
  • Advertising notifications
  • Holding of competitions or inquiries
  • Analyze our services and customer demographics
  • Communicate with you, such as by email or through surveys
  • Management of customer relations.

We only share your personal information as necessary for any third party to provide the requested or required services on your behalf. These third parties (and any suppliers) are subject to strict data processing terms and conditions and are prohibited from using, sharing or maintaining your personal data for any purpose other than that for which they were specifically contracted (or without your consent) .


Communication. We may contact you directly or through a third party service provider for services that you have acquired with us as necessary to provide communications relating to transactions or services. We may also contact you with any offers of additional services that we consider appropriate for you if you give us your consent, or when permitted based on legitimate interests. You will not have to give your consent as a condition to acquire our goods or services. These contacts may include:

  • Email
  • Text messages (SMS)
  • Phonecalls
  • Automated phone calls or text messages.


Statistical analysis of the internet. We use various Internet statistical analysis tools provided by service partners, such as Google Analytics, to gather information about how you interact with our website, including which pages to visit, which site you visited before visiting our website , how much time is spent on each page, what operating system and browser the internet uses, and information about the network and IP. We use the information provided by these tools to improve our Services. These tools put persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie can not be used by anyone other than the service provider (eg Google for Google Analytics). The information collected by cookies may be transmitted to and stored by these service partners on servers in a country other than the one in which you reside. Although the information collected does not include personal information such as name, address, payment information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.


Targeted Ads. You can receive targeted ads or interest-based offers based on your activities on our website, and on other websites, based on the services you have already purchased. These offers may be displayed in advertising space for services while browsing. We also have partnerships with third parties to manage our advertising on other websites. Our third party partners may use technologies, such as cookies, to collect information such as your activities to provide you with advertising based on your browsing paths and interests, and to evaluate the effectiveness of advertising.

How you can access, update or delete your data

To easily access, view, update, delete or carry your personal information (where available), or to update your subscription preferences, sign in to your Account and go to “Account Settings.”

If you request to delete your personal data and such data is necessary for the services you have acquired, the request will only be accessed if it is no longer required for any Services purchased or for legitimate business purposes, or for legal record keeping requirements or contractual arrangements.

If for some reason you are unable to access Account Settings or our Privacy Policy, you may also contact us at

How we protect, store and maintain your data

We respect generally accepted standards for storing and protecting personal data collected both during transmission and after receiving and storing it, including using encryption where appropriate.

We maintain the necessary data only as long as necessary to provide the requested Services and thereafter for a variety of legitimate legal or commercial purposes. These may include retention periods:

  • required by law, contract or similar obligations applicable to our business operations;
  • to preserve, resolve, defend or enforce our legal / contractual rights; or
  • the need to maintain accurate and adequate commercial and financial records.

If you have questions about the security or retention of your personal data, you can contact us via

Age restrictions.

Our Services are only available to persons over 18 years of age. Our Services are not intended or intended to be used by individuals under the age of 18. Contact us if you know or have reason to believe that a person under the age of 18 has provided us with any personal information.

Changes to our Privacy Policy.

We reserve the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy. If we make material changes to this Privacy Policy, we will notify the User here by email or by notice on our homepage at least thirty (30) days prior to the date of implementation of the changes.

Data Protection Authority.

If you reside in the European Economic Area (EEA) and believe that we keep your personal data subject to the General Data Protection Regulation (RGPD), you can forward the questions or complaints to our main Supervisory Authority, the German Federal Commissioner for Protection Data and Freedom of Information Act (Die Bundesbeauftrafte für den Datenschutz und die Informationsfreiheit), as indicated below:

Husarenstraße 30

53117 Bonn, Germany

Phone: +49 228 9977990; +49 228 81995 0

Fax: +49 228 997799 550; +49 228 81995 550


Contact us.

If you have questions, concerns or complaints about our Privacy Policy, our practices or our Services, you can contact us by email via Alternatively, you can contact us by any of the following means:

  • By post: Stand PAA Vale da Amoreira Site | Perna de Pau | 8005-514 Faro
  • By telephone: +351 300 500 406


We will respond to all requests, questions or concerns within thirty (30) days.

Note: Translated versions of legal and political agreements are provided for convenience only, to facilitate the reading and comprehension of the Portuguese versions. The purpose of providing translations of legal and political agreements is not to create a legally binding contract nor to serve as a substitute for the legal validity of the English language versions. In case of any dispute or conflict, the Portuguese versions of the legal and political agreements govern our relationship and will prevail over the terms in any other language.